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FAQ
General Information

What are the next steps/how do I register my interest?Answer
How does the program work?Answer
We will begin piloting the Autograph program by offering it to 5,000 participants across Ontario.

 • If you are interested in choosing to reward yourself for safe driving, you should register now.
 • Once you have registered your interest in this Autograph program, you will be contacted prior to your policy renewal with more information on this innovative program.
 • If you choose to join, we will send you an Autograph device for each vehicle you register for the program, as well as information on how to download our easy-to-use software to interpret your driving data.
 • After approximately 4 months, you'll remove the Autograph device and use the software to review the driving data you collected and see how much of a discount you qualify for based on your own personal driving habits. You retain your Autograph device and put it back in your car for the next discount period.
 • You can then choose to upload your data to claim your discount, which can be up to 20% per vehicle and you'll receive a 5% discount, just for submitting your data.
How do I pay for the Autograph device?Answer
I have more than one vehicle. Can I put Autograph devices in all of my vehicles?Answer
Why is Aviva offering this program?Answer
Technology
What are the Autograph driving reports?Answer
How does the Autograph device connect to my car?Answer
Can the driver review his or her Autograph data before sending it?Answer
How does the Autograph device connect to a personal computer?Answer
Which operating systems is the Autograph software compatible with?Answer
Discount
How much of a discount can I earn with the Autograph program?Answer
What if different drivers drive the vehicle with the Autograph device in it?Answer
Participation Requirements
What requirements do I need to meet to participate in the Autograph program?Answer
Privacy
How can I be assured that my privacy is protected if I use Autograph program?Answer
Other

If you have any other questions that are not answered here, please contact us by emailing autograph@avivacanada.com.

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